WE ARE HERE FOR YOU
Have a question about your order, a product, or the store? Our team is available to respond to you as quickly as possible. Write to us, and we'll take care of the rest.
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EVERYTHING YOU WANT TO KNOW
Order, delivery, returns, customization... Find all the answers to your questions below. And if you don’t find what you’re looking for, our team is here to help you.
Start by checking your Colissimo tracking number received by email. If the problem persists beyond the announced timeframe, contact us directly through this form.
For any questions related to your account (login, changes, order history), please contact us and provide your login email address.
As soon as your order is shipped, you will receive an email with a tracking link. You can also contact us through this form if you need assistance.
Use the form above, our team will respond to you as soon as possible.
Yes, we deliver all across Europe. Shipping costs are calculated automatically at checkout.